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Managed Service Provider (MSP)

Your outsourced IT department — fully managed, monitored, and supported.

As your Managed Service Provider, we take ownership of your day-to-day IT for one predictable monthly fee: 24/7 monitoring, helpdesk and end-user support, hardware and software support, patch management, endpoint security, backups, and proactive maintenance. You get an entire IT department — without the overhead of building one.

What's included

  • 24/7 monitoring & helpdesk
  • Hardware & software support
  • Patch management & updates
  • Endpoint security, backups & DR
  • Predictable flat-rate billing
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FAQ

Managed Service Provider (MSP) questions

What does a managed IT plan include?
Monitoring, helpdesk support, patching, endpoint security, backups, and proactive maintenance for one monthly fee. The Essential, Managed, and Complete plans differ in support hours, backup and recovery, security depth, and on-site visits.
Is managed IT cheaper than hiring an in-house IT person?
For most small and mid-sized businesses, yes: one monthly fee buys a whole team — helpdesk, network, security, and cloud skills — with no recruiting, training, or holiday cover to manage.
Can you work alongside our existing IT staff?
Yes. We can run everything or act as co-managed IT, handling monitoring, patching, security, and after-hours cover while your staff focus on internal projects.

Local support: Managed IT Services in Miramar, FL · IT Support & Managed IT in Kingston, Jamaica

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